Thank you for shopping with Radiant Garb. We are committed to delivering your orders efficiently and ensuring a smooth shopping experience for customers worldwide.
Order Processing
All orders are processed after confirmation through our Cash on Delivery (COD) system. Once your order is successfully confirmed, our team begins preparing your items for shipment.
Orders are typically processed within 1–3 business days, excluding weekends and public holidays.
Worldwide Shipping
Radiant Garb proudly ships to customers worldwide. Shipping availability may vary depending on your location and courier service accessibility.
Shipping Charges
Shipping fees, if applicable, are calculated during checkout based on your delivery location and order details. Any shipping charges will be clearly displayed before order confirmation.
Order Confirmation
After placing your order, you may receive confirmation through email or phone verification to ensure accurate delivery information. Orders may be delayed or canceled if confirmation cannot be completed.
Cash on Delivery (COD)
We currently offer Cash on Delivery as our available payment method. Customers are required to provide accurate contact and shipping details to avoid delivery issues.
Tracking Information
When tracking is available, customers may receive shipment tracking details through email or customer support communication once the order has been dispatched.
Failed Deliveries
If delivery is unsuccessful due to incorrect address information, unavailable recipient, or failed contact attempts, the order may be returned or canceled.
Customers are encouraged to ensure all shipping information is accurate before submitting an order.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with photos and order details so we can assist you promptly.
Lost Shipments
In rare cases of lost shipments, Radiant Garb will work with the shipping provider to investigate the issue and help provide an appropriate resolution where possible.
Changes to Shipping Policy
Radiant Garb reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will become effective once posted on this page.
Contact Us
For questions regarding shipping or order assistance, contact us at:
Email: [email protected]